Information Technology Supervisor

POSITION SUMMARY:

Oversees and manages all systems activities within the Fulfillment Center. Manages the computer operations, Data Center activities, system upgrades and enhancements as well as ongoing maintenance. Supervises the Sites Network Coordinators in daily IT Support activities.

Manages equipment inventory and coordinates software and hardware installations.

KEY RESPONSIBILTIIES:

Our Fulfillment Center is comprised of individuals who solve problems and share a common set of values, such as being nimble and adapting quickly to the marketplace. These values are paramount in delivering quality to our customers.

• Supervises all activities and personnel in the IT Department. Oversees the equipment that produces tickets and distribution printing processes, output matching, report delivery, equipment maintenance and reporting.
• Oversees all Systems Support activities including, but are not limited to, Manhattan WMS warehouse management system, Sortation Systems, Voice Systems and Labor Management Systems.
• Manages the timely reporting, escalation and resolution of all system related issues.
• Manages the coordination of implementations of all systems changes, new software and fixes. Communicates recommendations and changes to DC Management.
• Manages the maintenance of all hardware in the Fulfillment Center including tracking, reporting and resolving network and equipment related issues.
• Monitors the ongoing maintenance and inventory of all system related equipment. Works with Home Office IT Staffs and software and equipment vendors when required.
• Coordinates FC systems activities related to software and hardware installations and basic network set-up.
• Participates in system related projects coordinated by Home Office.
• Oversees system and technical training on all FC systems. Recommends systems changes to support the Fulfillment Center operation.

REQUIREMENTS:

The TJX Companies will deliver an exceptional career opportunity where the sky is the limit. Bring us your intellectual curiosity, love for customers, and ability to develop high performing teams and your career will blossom!

• BA or BS College degree
• Ability to communicate changes to management, peers, and subordinates
• 4-6 years of management experience in a distribution setting
• Proficiency in Excel, and knowledge / experience building data base systems for controlling equipment and or supplies inventory
• Solid verbal and written communication skills

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.  Contact your TJX representative for more information. 

This position has a starting salary range of $64,000-$86,000 per year.